9.6% of respondents have had experience in purchasing airline tickets in the last 1.5 years (7.1% of them have purchased tickets with international connection, 1.6% - with the connection within Ukraine, 0.9% - with both international and domestic connection).

Among those who have experienced the purchase of airline tickets (that is, among 88 respondents who said they have purchased airline tickets in the past year and a half), 57.6% say that low fares are the most important factor in choosing an airline, 25.5% mention high level of service, 14.8% mention punctuality.